Live chat
American Tower Corporation.

Account Project Manager, Leasing Operations

American Tower Corporation. - Woburn, MA

Account Project Manager, Leasing Operations','170000HT','!*!SUMMARY:

The Account Project Manager (“APM”) drives all collocation

applications through collocation and ancillary processes in order to ensure

excellent customer service and quality deliverables.  The incumbent will serve as the project

manager, coordinating with internal teams on project-specific tasks and resolving

project-related contingencies that must be completed to process customer

applications.  The incumbent must utilize

excellent time management skills to effectively manage a high volume of daily

tasks and outstanding deliverables through a number of reporting tools,

including but not limited to On-air Access, Salesforce.com, Siterra, Cognos,

OASIS, Oracle, Noetix, and Ad Hoc Reporting. 

The incumbent is also responsible for updating customers and management regarding

the progress of all pending projects.','!*!ESSENTIAL DUTIES:Serve as single customer point of contact with direct

project management responsibilities of all leasing activities, from customer application

creation through installation closeout, which includes tracking and completing project-related

activities and providing forecasts as to when milestones will be achieved.Plan, budget, oversee and document all aspects of the

collocation projects.Manage the relationship with the customer and all stakeholders.Measure project performance using siterra and cognos and

other applicable reporting.Report and escalate to upper management on project status as

needed.Manage and forecast a national amendment budget for lease

execution and commenced revenue in salesforce.com.Work with customers to understand, document, and analyze

their network requirementsTrain customers on systems and tools and explanation of

industry related deliverables where needed.Facilitate meetings and conference calls with customers

and/or internal stakeholders to report progress on project milestones and also

gather information to complete required deliverables.Provide leadership and motivation to cross functional

partners throughout the project life cycle.Serve as a liaison between sales, legal and engineering

teams and the customer as needed.Team with Area Sales and Strategic Sales Representatives to

provide a first-rate customer experience focused on a consistent, predictable,

and unified account/segment business approachEnsure contractual obligations are satisfied throughout the

collocation leasing process, including but not limited to rights of first

refusal, FAA/FCC, environmental, and land lease compliance, and pre-existing

user rights.Maintain a thorough knowledge of customer master contracts, market-level

agreements, and pricing guidelines so that customer agreement specifics, fees

and pricing estimates can be calculated and communicated to the customer.Leverage effective negotiation skills to drive asset

integrity solutions through project-specific back bill negotiations, i.e.,

overcome customer objections and/or obstacles.Champion customer issues, challenges and opportunities

internally while providing excellent customer service OTHER:Other duties as assigned SUPERVISORY RESPONSIBILITIES:None QUALIFICATIONS:Demonstrated ability to successfully manage projects and

meet timelines that require cross-functional team collaboration and ensure

continuous communication with all stakeholders.Proven ability to analyze customer trends and provide

accurate forecasts.Strong relationship-development skills resulting in

long-term, mutually beneficial relationships with internal and external

customers and vendorsStrong organization, planning and project management skills;

ability to prioritize tasks for self and team to meet requirements and

deadlinesAbility to accomplish multiple tasks within the agreed upon

timeframes through effective prioritization of duties and functions in a fast

paced environmentSelf-motivated; able to drive work both independently toward

the successful attainment of department goals and project completion dates and

as part of a team to leverage input and knowledge base of others to provide well-rounded

and thoughtful information and solutionsAbility to identify key contacts for follow up; excellent

ability to communicate project and status updates to team and

cross-functionally to ensure understanding.Good strategic and problem solving skills to effectively

influence decision making in key negotiations.Strong computer skills, including Microsoft Office suiteStrong follow-up skills; ability to organize applicable

department timelines and follow up with internal and external customer needsStrong written and oral communication skills, including the

ability to present ideas and suggestions clearly and effectively EDUCATION AND EXPERIENCE:Four-year college degree or equivalent work experience

required.Minimum 3 years’ experience in position that involved

customer interaction and support required1-3 years Project management experience or equivalent

requiredWireless industry experience preferred  ENVIRONMENT:Approximately 100% performed in climate-controlled internal

office environment working under normal office conditions.  Approximately 10% travel may be required in

support of the position’s responsibilities. While performing the duties of this job, the employee is

regularly required to sit, stand, walk, use hands and fingers to feel and

handle, reach with arms and hands, talk and hear.  While performing the duties of this job, the

employee frequently is required to stoop, kneel and crouch, lift weight or

exert a force up to a maximum of 25 pounds. ADDITIONAL: We are a dynamic organization in a rapidly changing

industry.  Accordingly, the

responsibilities associated with this job will change from time to time in

accordance with business needs.  More

specifically, the incumbent may be required to perform additional and/or

different responsibilities from those set forth above. The above declarations are not intended to be an

all-inclusive list of the duties and responsibilities of the job described, nor

are they intended to be such a listing of the skills and abilities required to

do the job.  Rather, they are intended

only to describe the general nature of the job. The incumbent must be flexible as there may be workweeks

that require more than 40 hours to ensure the position’s expectations and

responsibilities are met.  

American Tower (the “Company”) is an equal opportunity

employer and is committed to a diverse workforce.  The Company is committed to a policy of equal

employment and will not discriminate against an applicant or associate based on

his or her age, sex, sexual orientation, gender identity, race, color, creed,

religion, national origin or ancestry, citizenship, marital status, familial

status, physical or mental disability, handicap, military or veteran status,

genetic information, pregnancy or any other category protected under federal,

state or local law, regulation or ordinance.','North America-USA-MA-Woburn','','','','','','Proj Mgr Account Leasing O','Regular','Full-time','First Shift','','Nov 14, 2017','Account Project Manager, Leasing Operations

6 days

American Tower Corporation.

apply

Account Project Manager, Leasing Operations American Tower Corporation. - Woburn, MA, United States

   

Location: Woburn, MA

Company Profile:
Wireless technology connects people, devices and networks throughout the world. We help make that possible. Our multi-tenant leasing model offers communications sites that bridge the communication gap, keeping people and industries connected and in touch.