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Insperity

Account Manager

Insperity - Kingwood, TX

What would you consider the job of your dreams?

One with a competitive salary? Excellent benefits? Room for growth? Job security?

How about the chance to work for an award-winning company while making a difference for hundreds of small businesses?

Insperity offers all of these, and we’re looking for talented people like you!

Insperity is a nationwide, financially sound company that is steadily growing. We just opened several positions due to this growth, including this one! If you haven’t heard of Insperity, please Google us! We handle all of the human resource functions, as well as various business services, for 100,000 companies, and are constantly winning awards like “Best Company to Work For” across the nation!

Looking for some GREAT benefits? How does this sound? 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, tuition reimbursement and 100% matched 401k. Sound good? Keep reading!

Client Liaison

As the Client Liaison, you will be responsible for creating a “WOW” experience when leading interactions with customers by consistently exceeding their expectations. Under minimal supervision and with independent judgment and decision-making, we will rely on you to ensure that the service strategy plans are developed, monitored, completed and delivered for their client base. As a result, you will provide value that positively impacts our clients’ businesses and results in retention and growth. The Client Liaison facilitates account review meetings with team members, and based on outcome, coordinate service delivery and/or action plans. You will troubleshoot situations, educates clients, develops partnerships with stakeholders, and solicit referrals. Additionally, you will be responsible for mentoring and training team members, service providers and sales consultants, and recommend procedure and process enhancement for service delivery to clients. In order to be successful, you must clearly demonstrate the leadership traits that support the goals, missions, and values of the company.

Essential Functions:

\tOversees development and facilitation of client service strategy plan for client base.
\tDevelops and maintains relationship with client owners, client appointed contacts or on-site supervisors.
\tAnalyzes and recommends suggestions for client concerns and develops action plans for correction.
\tAssists clients with obtaining and interpreting service information.
\tParticipates in prospect meetings with sales and service team members.
\tMentors and trains Client Liaisons, team members, service providers and sales consultants on the Client Liaison position and how this position interacts with clients.
\tCreates and recommends process enhancements for client service delivery to increase client experience.
\tCoordinates service delivery for multiple locations.

Education/Experience

\tFour-year undergraduate degree in job related field is preferred, and 4 years of work experience in a related field, or a minimum of 6-8 years equivalent work experience required.
\tHuman Resource knowledge preferred with exposure to various HR disciplines and an understanding of their roles and impact.

At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 15 years running.

At Insperity, we believe diversity is the quality of leadership. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Insperity, we believe diversity is the quality of leadership. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

23 days 14 hours ago

Insperity

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Account Manager Insperity - Kingwood, TX, United States

   

Location: Kingwood, TX

Company Profile:
Insperity, a trusted advisor to America’s best businesses for more than 27 years, provides an array of human resources and business solutions designed to help improve business performance. Insperity™ Business Performance Advisors offer the most comprehensive suite of products and services available in the marketplace. Insperity delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity through its premier Workforce Optimization™ solution. Additional company offerings include Human Capital Management, Payroll Services, Time and Attendance, Performance Management, Organizational Planning, Recruiting Services, Employment Screening, Financial Services, Expense Management, Retirement Services and Insurance Services.