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Pep Boys

Account Manager (Collections Specialist)

Pep Boys - Kennesaw, GA

Account Manager (Collections Specialist)




##Job Description

Company Overview

Auto Plus SM is a U.S.-based leading automotive aftermarket company with over 3,500 employees in over 270 locations throughout the country. On February 4, 2016, Icahn Enterprises L.P. acquired The Pep Boys -- Manny, Moe & Jack with the intent to combine the operations of Pep Boys and Auto Plus. Since 1921, Pep Boys has been a leading automotive aftermarket chain. With over 7,500 service bays in over 800 locations in 35 states and Puerto Rico, Pep Boys offers name-brand tires; automotive maintenance and repair; parts and expert advice for the Do-It Yourselfer; commercial auto parts delivery; and fleet maintenance and repair. Combined, Auto Plus and Pep Boys (the Company) have approximately 23,000 employees in over 1,000 locations in the United States and Puerto Rico and $3 billion in annual sales.

Role Summary

The Account Manager will initiate business to business collection calls to major accounts. Will research and resolve past due issues. Responsible for initiating calls to delinquent customers to collect payments and settle accounts. Will be the first line of communication between the customer and will maintain positive relationships with customers and the Auto Plus sales team. May negotiate alternative payment arrangements with major accounts.

Essential Duties and Responsibilities

Contact past due business to business customers by mail, phone and email.

Negotiate payment on delinquent accounts.

Work to reduce bad debt, legal and fraudulent activity by providing updates to supervisor.

Review credit limits and basic account set up. Work proactively with the Auto Plus sales department in order to anticipate potential account needs, such as credit limit increases.

Maintain and build positive relationships and communication with Sales as well as Customers.


Computer skills to include MS Word and Excel

Strong analytical and customer service skills.

Experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued.

Proven organizational skills with the ability to prioritize work and effectively work on multiple tasks in a fast paced, demanding environment.

Education and Experience

Associate's Degree inAccounting,Business Administration, or Finance is a plus but not required;3 years equivalent experience in accounts receivable or collections experience is required.



Potential Schedule:


Type of Store:

Field Support

Job Status:


Location Number:


Location Name:

AP GA Kennesaw-KEN99

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8 days 15 hours ago

Pep Boys


Account Manager (Collections Specialist) Pep Boys - Kennesaw, GA, United States


Location: Kennesaw, GA

Company Profile:
In 1921, four Navy buddies pooled together $800 to open a single auto parts supply store in Philadelphia. This venture would go on to become the multi-billion dollar nationwide retails and service chain that is known as Pep Boys today. With over 800 stores across the U.S. and Puerto Rico, the Company has come a long way from its humble beginnings.