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Account Manager - CGHB

CIGNA - Seattle, WA

Account Manager - CGHB','17011243','!*!Role Summary

Responsible for managing mid to large group size (20 ) book of business for existing global health accounts. Responsible for renewing accounts, selling new business to existing accounts, and converting accounts to a higher level of products/services. Overall responsibility to manage the relationship with the client and provide proactive and consultative approach for solutions with benefits across the globe. IC eligible.

Roles and Responsibilities

Client and customer facing responsibility for day to day support of client needs.

Provide consultative pro-active information/recommendations with clients on an on-going basis.

Manage a block of business approximately 35-50 accounts and average premium of $15-25m in premium.

Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative service to clients and customers.

Manage renewals for existing block of business.

Upsell/cross-sell additional product lines within Cigna Global and other matrix partners.

Communicate/educate clients about Cigna Global updates/changes related to compliance or processes.

Handle and resolve escalated issues related to eligibility, premium/invoicing, and/or service related matters.

Thorough understanding of health service products and services, and associated operating requirements to support the client management plan goals and sales processes.

Utilize organization's sales information systems and document in Sales Force.

 ','!*!The ideal candidate will possess the following skills:

Familiar with multiple software and system-based applications such as Microsoft Office database and spreadsheets (Excel, Access, sales tracking systems).

Requires strong written and verbal communication skills.

Excellent presentation skills.

Ability to effectively manage productive meetings.

Bachelor's degree preferred or equivalent work experience.

Client and customer focused with the ability to be a team player with the client management organization and matrix partners.

Requires strong background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction.

State required Life, Accident and Health Licensure required.','Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email:','United States-Washington-Seattle','','701 Fifth Ave, Suite 4900','','Seattle','98104-7090','Sales-Direct Sales/Acct Mgmt','No','No','Full-time','Day Job','Regular','Standard','Individual Contributor','Yes, 50 % of the Time','Dec 5, 2017','Account Manager - CGHB']);


3 days 23 hours ago


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Location: Seattle, WA

Company Profile:
Cigna works with employers and organizations around the world helping employees stay healthy and on the job. We work closely with brokers and consultants to develop innovative programs, help individuals and families improve their health, well-being and sense of security—and lower their medical costs. And, Cigna provides access to a global network of local physicians and hospitals—as well as 24/7/365 live customer service.