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ABM Industries Inc.

AS - Senior Supervisor (Hourly)

ABM Industries Inc. - Newark, NJ

Position Summary

Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift.

Employee is further responsible for ensuring that productivity levels and customer service requirements are being met.

Essential Duties

Achieve operational performance and service goals.

Provide assistance to front-line employees in performing functional tasks.

Interpret policies, procedures and contract bargaining agreement.

Ensure shift schedules are complete in advance.

Ensure all call offs are covered.

Manage daily schedules, including employee breaks and meal periods

Accommodate increased/decreased client staffing requests.

Maintain daily shift report for managers.

Perform basic administrative and payroll functions (as required).

Maintain communication with Shift Managers to monitor and maintain optimum staffing levels.

Effectively coach, counsel and discipline employees.

Conduct Safety and Quality audits.

Responsible for the movement of personnel between work areas.

Work with Safety Quality Manager to ensure the safety, security and quality of the operation.

Set positive, professional examples for the workforce.

Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies.

Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc.

comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities.  

Perform other duties as assigned.

*Job may be modified at any time.

Minimum Requirements

High School Diploma or GED

Some college course work or equivalent experience preferred

2 years customer service experience

Must be 18 years of age or older

Must submit to and pass a drug screen.

Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history.

Location

Newark, NJ 07114 US (Primary)

AIR SERV is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

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16 days 7 hours ago

ABM Industries Inc.

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AS - Senior Supervisor (Hourly) ABM Industries Inc. - Newark, NJ, United States

   

Location: Newark, NJ

Company Profile:
With over 100 years of facility solutions experience, we continue to serve thousands of clients across the U.S. and in over 20 international locations. ABM offers: ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effectively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships. As an ABM client, you have the advantage of obtaining multiple services under one contract with a single point of contact, making it easy for you to outsource these functions without administrative headaches. We provide any combination of services on a local, regional or national basis.