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ABM Industries Inc.

AS - Aviation Customer Assistant - UAL Ambassadors / Interns

ABM Industries Inc. - Amf Ohare, IL

Position Summary

Aviation Customer Assistant is responsible for assisting airline passengers at the Airport requiring assistance other than transportation.

This may include Customer Service Assist, Lobby Assist and Gateroom Assist.

Essential Duties

Direct patrons to their desired location.

Be available for questions concerning the Airport and its facilities and have or be able to attain the answers.

Identify the needs of customer and discuss with the best possible option for their comfort while being transported in the chair.

May assist passengers in/out of wheelchairs. Adhere to all ADA and Air Carrier Access Act non-discrimination requirements. - 

Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 

Perform other duties as assigned.

*Job duties may be modified at any time.

Minimum Requirements

Must have a high school diploma or GED.

Two (2) years previous customer service experience preferred.

Must be 18 years of age or older.

Must submit to and pass a drug screen.

Must meet all requirements to receive required airport badge.


Amf Ohare, IL 60666 US (Primary)

AIR SERV is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

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Building Value With Integrated Facilities Solutions

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $5.1 billion and over 130,000 employees in 350 offices throughout the United States and various international locations. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 855-350-0226. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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9 days 23 hours ago

ABM Industries Inc.


AS - Aviation Customer Assistant - UAL Ambassadors / Interns ABM Industries Inc. - Amf Ohare, IL, United States


Location: Amf Ohare, IL

Company Profile:
With over 100 years of facility solutions experience, we continue to serve thousands of clients across the U.S. and in over 20 international locations. ABM offers: ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effectively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships. As an ABM client, you have the advantage of obtaining multiple services under one contract with a single point of contact, making it easy for you to outsource these functions without administrative headaches. We provide any combination of services on a local, regional or national basis.