We are the nation’s largest private provider of services to people with disabilities; the largest one-stop workforce contractor and the largest privately-owned home care company. ResCare offers residential and support services, education, vocational training and job placement for people of all ages and skill levels. ResCare Residential Services focuses on people with disabilities and youth with special needs and ResCare HomeCare helps seniors who want to age in place. ResCare Workforce Services and ResCare Education and Training Services provide counseling, training and job placement to people of all ages with barriers to employment.We are dedicated and caring people who form a company providing excellent human services that enhance the lives of individuals.
With efficiency and effectiveness, we strive to provide the highest measurable quality supports for the people and organizations we serve, our employees, our shareholders and our communities.
We serve with skill, compassion, respect and care.The ResCare Quality Way is the ideological backbone of the company. Its five principles specify the level of service we commit to provide in our relationship with the world. These principles are:
Managing for outcomes
We at ResCare create direction by envisioning the kind of company we want to be and make that vision a reality by promoting high quality services and enjoying the work we do.
We focus on our customers – the people we serve – and also focus on our employees, ensuring that both have their needs met. In keeping with that focus, we use face-to-face communication with our co-workers, associates and the people we support. We use technology to help us in our work, but we believe the best way to talk to someone is the old fashioned way – real human contact.
We also manage for the outcome of our work by measuring our successes and always looking for ways to meet the unique needs of all the individuals receiving our services. These are the guiding principles for every segment of the company. The ResCare Quality Way is how we do business and it’s what sets us apart.